Nivolis

SALESFORCE RESTORE AUDIT

Ready to restore
your data?

When an incident strikes, every dependency matters.
We work with you to prepare for restoring your Salesforce data, from audit to testing.

Prepare for your restore
YOUR DATA. YOUR BUSINESS. YOUR RECOVERY.Explore our approach
SALESFORCE RESTORATION CONSULTINGAudit+Procedures+TestsWORKING WITH YOUR BACKUP SOLUTION

What matters: getting your business back up and running.

Your data. Its relationships.
Your business rules.
Everything needs to be back in place.

The details of your Salesforce org shape the restoration process. We examine them with you to turn identified obstacles into concrete actions.

One method. Three stages.

FROM ASSESSMENT TO TESTING

01 / RESTORE READINESS AUDIT

See what
could block
a restore.

Permissions, automation, relationships, rejected values… Over forty technical checks to identify obstacles to restoring your Salesforce data.

We review the findings with your teams to define the actions needed and prioritize fixes.

  • Audit report
  • Review workbook
  • Prioritized fixes

02 / TAILORED RESTORE PROCEDURE

Every action.
In the right order.

A restore procedure tailored to your backup solution, with the manual actions specific to your org and the findings agreed for action.

Your teams have a sequence to follow as they prepare, carry out and track the operations.

  • Operating procedure
  • Actions by object
  • Progress tracker

03 / RESTORE TEST · OPTIONAL

From a plan
to evidence.

An agreed scenario, carried out with your teams in a test environment. The observed outcome is compared with the expected outcome.

You receive a report documenting the outcome, any discrepancies and the scenario’s limitations.

  • Defined scenario
  • Outcomes and discrepancies
  • Supporting evidence
YOUR SALESFORCE ECOSYSTEMILLUSTRATION
AccountsAccountContactsContactContractsContractOpportunitiesOpportunityDependencies to reviewProcedure & preparation stepsExpected ↔ Observed outcome
Identify risks and priorities.
Document each action, step by step.
Document outcomes and discrepancies.
01Audit
02Prepare
03Test

DELIVERABLES YOU CAN ACT ON

Ready to use.
In your hands.

The risks identified in your Salesforce org.
The actions to take, in order of priority.
The procedure to follow to restore your data.

AUDIT & PREPARATION

Your restore
documentation.

01 / REVIEW

An audit report.

The blockers identified, the actions needed and their priority.

02 / PREPARE

A restore procedure.

The steps to follow in your backup solution and the manual operations to plan for.

03 / VERIFY

A test report.

The scenario carried out, the outcomes and any discrepancies observed. Testing is optional.

WITH YOUR TEAMS, EVERY STEP OF THE WAY

A clear scope.
A shared effort.

01

Your scope.

Your Salesforce org, critical objects and backup solution: the engagement starts with your context.

02

Your decisions.

Findings are reviewed against your business practices. Exclusions and coverage limitations are made explicit.

03

Your terms.

Access arrangements and the handover of deliverables are agreed with you. The restore scenario is carried out in a test environment.

COMPLIANCE & OPERATIONAL RESILIENCE

DORA.
Recovery takes preparation.

For financial entities in scope, our work supports the restoration aspect of your DORA compliance efforts, within the agreed Salesforce scope.

ARTICLE 12 (1)

Document.

Document the restore procedure and the actions tailored to your Salesforce org.

ARTICLE 12 (2)

Test.

Support your periodic exercises with an agreed scenario, carried out with your teams and documented.

Optional restore test.
ARTICLE 12 (7)

Verify.

Plan consistency checks, compare expected and observed outcomes, then document any discrepancies.

AN INITIAL CONVERSATION TO DEFINE THE SCOPE.

Plan
your next step.

Your backup. Your constraints. Your priorities.
Let’s discuss an engagement tailored to your needs.

Let’s talk about your restore